Contact Us

Need help? Have question? Welcome to look at our [FAQ] section, so that you can find the answer quickly and easily!

Need Help ?

If you have further questions, please feel free to contact us via THERMOS official WhatsApp and we will get back to you as soon as possible!

Connect to the THERMOS official WhatsApp account now to get the latest brand information, including product promotions, discounts and offers, and contact the customer service center.

Online Order Inquiry

If you have any question on our Online Store, please contact us with: cs_eshop@thermos.com.hk and provide the following information so that we can follow up more quickly.

Please provide:

1) Order number

2) The content and related pictures to be inquired

3) Contact information

Contact Customer Service Center